Frequently Asked Questions
Everything you need to know about shopping with Forplay Catalog.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for those who need their fashion fix sooner.
What is your return and exchange policy?
We want you to love your look. If you are not satisfied, you can return unworn items with original tags attached within 30 days of purchase for a full refund or exchange.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different styles and cuts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my package after it ships?
Yes! Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery's progress.
Are your products ethically sourced?
At Forplay Catalog, we are committed to responsible fashion. We partner with manufacturers who adhere to fair labor practices and prioritize high-quality, durable materials.